Because a purchase or gift is very personal, giving it can sometimes raise quite a few doubts. What if you don't like sitting there, don't like it? What if she wants a different ring? No problem! At Sky Jeweler you have the right to cancel the agreement 28 days after you have received the order and to inform us about this via our contact form. From that moment on, you must return the product within 14 days. The costs for returning the product are for the buyer.
If you would like to make use of our “Not good, money back” guarantee, we kindly ask you to contact our store by email before returning the product. Our email address is firstname.lastname@example.org.
The item will be returned in the same condition as you received it from us, which specifically means:
- The product has not been worn/used, but you can of course try it on.
- The product is undamaged, no minor scratches due to wear damage.
- In the protective original product packaging.
- The instructions for use are included.
- Any certificates are attached.
- All labels, stickers and the like are still attached
Unfortunately, engraved jewelry cannot be returned or exchanged.
Returns can only be processed within the specified return period.